With all this talk about toll-free calling, aren’t you a little curious as to how toll-free numbers came to be? After a while, those costs (and your callers’ annoyance) will start to add up. Otherwise, they will be responsible for paying the long-distance fees.
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With a toll-free number, you come off as more professional and save your callers money. Your participants are going to incur long distance fees for every minute spent on a conference call outside of their area code.
But, should you use one for your conference calls? It’s an excellent question, and there is a clear answer. So, it’s clear that having a toll-free number is a good look for every business.
Should You Use Toll-Free Numbers for Conference Calls ? Whether you’re looking to impress potential clients or show existing customers that you have a well-run business, they are an easy way to make an excellent impression. In the beginning, only the biggest companies could afford toll-free numbers – and while they are more affordable now, that mindset still exists for consumers today.īusinesses with a toll-free number come across as more trust-worthy and better-established. Since the 1950s when they were first introduced, having one meant you ran a well-established business that could cover the cost of calls for your customers.
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Due to the fact that they are completely free for callers, they are an excellent way to ensure customers (and potential customers and clients) encounter the lowest barrier to entry possible when interacting with your business.īut more than anything, toll-free numbers are a status symbol. Toll-free numbers are especially useful for customer service numbers and sales numbers for businesses. Why Would You Need a Toll-Free Number for Your Business? Now we’ve answered, “what does toll-free mean?” and “what is a toll-free call?” let’s move onto some other pertinent questions. If you regularly host international conference calls, you should consider a toll-free line so that your participants don’t end up paying a fee to join your meetings. Someone joining a toll-free audio conference won’t have to worry about any long-distance fees. Depending on where they live and how long the calls last, this can get expensive – unless it’s a toll-free call.
Why is this important in regard to conference calls? With audio conferencing, it’s common to have clients call in from all around the country or world. Check out the FCC’s official explanation of toll-free numbers and calls for more info. While originally designed for landlines, toll-free numbers also work with mobile phones (though, unless you have an unlimited calling plan, wireless carriers will still charge for the air minutes used). When placing a call to a toll-free, 800 number, you aren’t charged for a long-distance fee. The most common (and famous) are 800 numbers. Toll-free calls are placed to specific numbers which have distinct three-digit area codes. So, what is a toll-free call? Simply put, it means that the call recipient gets charged for any long-distance calling fees, as opposed to the person placing the call. Instead, the person receiving the call foots the bill. When a call is toll-free, the person dialing the number isn’t charged. With phone calls, a “toll” is fee that must be paid by the person placing the call, typically for long-distance calls. It’s a term that a lot of people use, but what does toll-free mean?
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